Why is there a Shipping Charge

    The Gift Haven charges a shipping fee in order to insure your purchases arrival to its destination on time.
Our Shipping price is calculated on the price of your order.
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· If you purchase up to $49.99 shipping is $6.95
· Orders over $50 and the shipping is free

    If you would like your order "rushed" with DHL there will be a service charge of $25.00 for shipping due to the high cost of Airline Fuel. (Select Flat Rate Shipping for Rush Orders)

· Orders shipped to Canada and Non-Continental U.S. destinations will be charged $30.00 for shipping before the order is filled. If you inadvertantly choose a different shipping method by mistake; The Gift Haven will bill you for the difference in shipping price.
· Please be aware that most orders are shipped within 2-3 business days.

What if my item is out of stock?

    The Gift Haven is very diligent about keeping the catalog up to date, every 6 months we delete discontinued items.
And every month we add new items and check the out of stock lists of our manufacturers.
If an item in your order is out of stock, we will email you with a similar item choice of equal or greater value than the item out of stock. (No extra charge for greater value item)

Why should I buy from your store?

    The reasons are simple. The Gift Haven has the largest selection of gift items in stock and the prices at 20% off or more plus the low shipping fee, makes for a great purchase. Also when you purchase from The Gift Haven 10% of the proceeds goes to help Feed The Children. That cant be beat!

When can I expect my order to arrive?

     Generally your order will arrive within 4-14 business days after your purchase is completed. If paying by check or money order your purchase will arrive 4-14 business days after we have received your payment and your check has cleared.

Is your website secure?

     Our websites checkout pages are secured through Geotrust with a Secure Socket Layer (SSL 3.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange)

Why is there a popup after I complete my purchase?

     The popup you see after going through the PayPal checkout is a way for our customers to rate their buying experience with us through BizRate. Feel free to fill it out or you can go to ShopZilla - Biz Rate.

You seem to have a huge selection of products; How can I easliy find what I am looking for?

     You can use our search boxes to find items priced in a certain range or our keyword search box will help you find the exact item you are looking for.
The Gift Haven has over 2700 different gift items available to choose from in 30 different catagories.

I noticed other websites with the same products that you have; What makes your products any better than thiers?

     The Gift Havens difference is in the high quality customer service and the discounted pricing options we offer to save you money. We frequently update our product database to insure that the item you are purchasing is available to you. Although we sometimes run out of stock quickly on any given item, in that case we will confirm if you would like something in its place. If we can not contact you we will send an appropriate substitute. We want your shopping experience to be the best possible, with no hassle.

How can I leave The Gift Haven some feedback?

     There are several ways to leave us feedback; Visit our Contact Us page for more details. We welcome your suggestions.